Privacy Policy for Rock Candy Toys

Last modified: Apr 25, 2025

At Innov8 Solutions, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage with us in any other way. This policy applies to users in the United States, including those in California, as well as individuals in the European Union (EU).

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information

Identifiers: Name, email address, postal address, phone number, IP address, and other similar information.
Transaction Information: Payment details (such as credit card numbers, billing address, etc.) for purchases.
Usage Data: Information about how you use our website, including your device information, browsing behavior, and IP address.

Sensitive Information

We may collect sensitive information related to your purchases, including data about your preferences for adult products. This information is processed with extra care and stored securely.

Cookies & Tracking Technologies

We use cookies, web beacons, and other tracking technologies to analyze website traffic, personalize your experience, and serve relevant advertisements.
You may opt out of some cookie uses, including analytics and marketing uses, through the consent banner that appears when you first visit the site or through the Manage Cookies link in the footer of every page.

2. How We Use Your Information

We use your information for the following purposes:

To process transactions and deliver the products and services you request.
To personalize your experience and improve our website.
To communicate with you, including sending marketing emails (you can opt-out at any time).
To detect and prevent fraud and ensure the security of our website.
To comply with legal obligations (such as tax reporting, anti-money laundering laws, etc.).

Legal Basis for Processing (EU Users)

Under the GDPR, we rely on the following legal bases to process your personal data:

Consent: Where you have given us consent to process your data, for example, when subscribing to our newsletter.
Contractual Necessity: To process orders and fulfill contractual obligations.
Legitimate Interests: To improve our website, marketing, and customer service (unless overridden by your rights and freedoms).
Compliance with Legal Obligations: Where required by law, such as for tax or legal reporting purposes.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted service providers who assist us in the operation of our website and business, including:

Payment Processors: For transaction processing.
Shipping and Fulfillment Partners: To deliver your orders.
Marketing and Analytics Providers: To help us improve our services and marketing efforts.
Legal Authorities: As required by law, to respond to legal processes or comply with a legal obligation.

We ensure that all third parties who process your data comply with the applicable data protection laws and have appropriate safeguards in place.

4. Explicit Third Party Disclosures

We believe some third parties should have explicit disclosures of use to keep you informed. Analytics and marketing cookies can always be opted out of using our consent system available through the Manage Cookies link in the footer of every page.

Google

We partner with Google Analytics and Google AdWords to collect site usage and conversion data for the purposes of analytics and marketing efforts. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. More information about how Google collects and stores information is available here

5. Your Rights

For California Residents (CCPA Rights)

If you are a resident of California, you have the following rights:

Right to Know: You can request to know what personal information we have collected about you.
Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell personal information, but you have the right to opt-out of the sale of your personal information.
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at customerservice@rockcandytoys.com.

For EU Residents (GDPR Rights)

If you are located in the EU, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request to correct any inaccuracies in your personal data.
Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
Right to Restriction: You can request the restriction of the processing of your personal data under certain circumstances.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data for direct marketing purposes.

To exercise your GDPR rights, please contact us at customerservice@rockcandytoys.com.

6. Data Security

We use reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, your data will be securely deleted or anonymized.

8. Children’s Privacy

Our website is intended for individuals aged 18 and older. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. International Transfers

Your personal data may be transferred to, and processed in, countries outside of your country of residence, including the United States. We ensure that any such transfer complies with applicable data protection laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically for any updates or changes. If you register as a user, you will be prompted to review and acknowledge any changes when you log in after changes have been made.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: customerservice@rockcandytoys.com
Phone: 1-833-475-1362
Mailing Address: Innov8 Solutions, Inc. 187 E. Warm Springs Road, Suite B343, Las Vegas, NV 89119

*May not combine with other offers and discounts. Some exclusions may apply. Offer may change or end without notice. While supplies last. Online Only